Riderqual Privacy Policy

This Privacy Policy explains how Riderqual ("we," "us," or "our") collects, uses, stores, and protects your personal information in accordance with New Zealand's Privacy Act 2020. 

1. Information We Collect

We collect personal information that is necessary for our business purposes. This may include: 

  • Contact Information: Name, email address, phone number, address. 

  • Technical Information: IP address, browser type, device identifiers, and cookies. 

  • Usage Data: Information about your interactions with our website and services. 

  • User-Provided Information: Any other information you provide directly to us, such as through contact forms or registrations. 

2. How We Use Your Information

Your personal information may be used to: 

  • Provide and manage our services.

  • Verify your identity.

  • Market our products and services to you.

  • Improve our website and services.

  • Conduct market research and analysis.

  • Ensure the security of our systems and prevent fraud.

3. Storage and Security

We implement security measures to protect your personal information from loss, misuse, and unauthorised access. Our systems may undergo ongoing monitoring and auditing to maintain cybersecurity. 

4. Sharing Your Information

We will only share your information when necessary and permitted by law. This may include: 

  • With your consent or where we have a legitimate reason to do so. 

  • To third-party service providers who assist us in operating our website or providing services. 

  • For legal reasons, such as to comply with a court order or law enforcement request. 

5. Your Rights

Under the Privacy Act 2020, you have rights to:

  • Access: Request access to the personal information we hold about you. 

  • Correction: Request that we correct any inaccurate or out-of-date information. 

  • Withdraw Consent: Withdraw your consent for marketing communications. 

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and gather information about how you use our website. You can manage your cookie preferences through your browser settings. 

7. Contact Us

If you have any questions about our privacy practices or this policy, please contact us at:

Email: info@riderqual.co.nz

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website.